Printer Locations:

• B211B reserved for faculty and staff only
• B324A
• B403
• Friend Center, third floor

Troubleshooting:

• Low paper: Please notify [email protected]. When paper is delivered, please take a moment to unbox and stack them on the shelves while waiting for your prints.
• Low toners: Please notify [email protected]
• Technical issues: Please notify [email protected]

Installing the printers:

1. On Windows computer, users can install the two print queues simply by clicking each of the links below:
   1. \\ss226w\tigerprint
   2. \\ss226w\tigerprintcolor
   3. You may see two windows appear. Just click “Yes” and then “Open”
   4. When printing to the copiers, you simply choose TigerPrint for B&W or TigerPrintColor for color.
2. On Mac computers, users can install the queues via the Princeton IT Self Service app located in the Applications folder. If you do not have this application, please email [email protected] and we will happily assist.
   1. Launch the Princeton IT Self Service app located in your Applications folder.
   2. Search or browse to the TigerPrint Combined Install app.
   3. Click Install.
   4. When prompted, enter your NetID in the dialog window.
   5. Close the installer when installation is complete.

Retrieving your printouts:

1. Go to any Canon copier 
2. Scan your Princeton ID card on the reader
3. Select “Print Release” from the touchscreen
4. Select the jobs you wish to release and click “Print”
5. You must have your Princeton ID card, as only you can release your print jobs
6. You will have up to 4 hours from when you press print on your computer to release the job at a copier before it expires. If expired, you will need to send the job again.